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Privacy Policy

Privacy Policy

Introduction

Welcome to https://pearl-finish-collision-repair.dentrepair-talk.com! We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy explains how we, Pearl Finish Collision Repair (referred to as ‘we’, ‘us’, or ‘the Company’), handle your personal information when you interact with our website, applications, services, and products. Understanding and respecting your privacy is at the core of our operations.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website: https://pearl-finish-collision-repair.dentrepair-talk.com
  2. All associated mobile and desktop applications
  3. Online services offered through our platform
  4. Products sold or accessed through our online channels

However, please note that this policy does not extend to third-party websites, applications, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

Our Privacy Policy guides how your personal information is handled in the following scenarios:

  1. As an authorized user: When you use our applications or services, we process your data to facilitate your account management and provide personalized experiences.
  2. Website visitors: If you browse our websites, we collect certain information as described below to improve our services and tailor content to your interests.
  3. Communications: We may reach out to you via emails, calls, or texts/SMS for newsletters, promotional offers, or customer support. By interacting with us, you consent to receiving these communications.

Personal Data Collection

We collect various categories of personal data to enhance and personalize your experience with us:

  1. Account Information: Details related to your user account, including usernames, passwords (hashed), and profile pictures.
  2. Payment Information: Credit card numbers, billing addresses, and payment history for transactions made through our platform.
  3. Financial Information: Bank account details, investment portfolios (if provided), and financial transaction records.
  4. Purchase Information: Items bought, purchase dates, quantities, and related order metadata.
  5. Mobile Device Identifiers: Unique device IDs, mobile network information, and device type to provide location-based services and personalize content.
  6. Location Data: Geographic coordinates captured from your device for mapping and targeted advertising (with user consent).
  7. Feedback: Reviews, ratings, and comments left by users to improve our services and products.
  8. Social Media Information: If you choose to log in via social media accounts, we may collect data from those platforms as allowed by their privacy settings.
  9. Product Information: Preferences, product interactions, and purchase behavior to offer relevant recommendations.

We obtain this data through direct user input, automated tracking technologies (such as cookies), and partnerships with third parties who provide us with aggregated or de-identified data.

Cookies

Cookies are small text files stored on your browser that serve various purposes:

  1. Strictly Necessary: These ensure basic functions of our website, such as secure login and session management.
  2. Preference: Remembering user preferences for a personalized experience.
  3. Analytics: Tracking website usage to analyze performance and improve functionality.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie settings.

Retention and Deletion

We adhere to data retention policies based on legal requirements and business needs:

  1. Retain personal data for the duration of your account’s active status and for a period after that to comply with legal obligations.
  2. Delete or anonymize data when it is no longer needed for the purposes collected, ensuring user privacy and security.

Security Measures

We have implemented robust security practices to safeguard your personal information:

  1. Employing encryption protocols for data in transit and at rest.
  2. Utilizing secure third-party processing partners who adhere to industry standards for data protection.
  3. Regularly reviewing and updating our security measures to address emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit personal information from minors. If you believe we have collected such data, please contact us at the details provided below, and we will take immediate action.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access to your data and its use.
  2. Request corrections or updates if inaccurate.
  3. Delete or restrict processing of your data.
  4. Portability of data, allowing you to move or receive a copy of your information in a structured format.
  5. Object to or consent to the processing of your personal data (in certain cases).
  6. File appeals or complaints with our privacy team regarding data handling practices.
  7. Withdraw consent for specific data uses at any time without affecting the lawfulness of processing based on consent before withdrawal.

To exercise these rights, please reach out to our privacy team via the contact details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any revisions.

Contact Information

For any questions, concerns, or data-related requests, please contact us:

  • Email: [email protected]
  • Address: Pearl Finish Collision Repair, [Provide Physical Address]
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